Guts Cookies Policy

We use cookies and similar technologies across our website and app to make your experience at Guts safer, faster and more personalised. This Cookies Policy explains what cookies are, how we use them when you visit Guts Casino, log in to your account, play our slots and live casino games, place bets, or access our poker platform, and how you can control them. By continuing to use our services, you agree to our use of cookies as described below, unless you choose to disable them through your browser or device settings.

What Are Cookies

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit our website or use our app. They allow us to recognise your device, remember your preferences, keep you securely signed in, and understand how you interact with our games, promotions and payment features. We also use similar technologies such as web beacons, pixels and local storage, and for simplicity we refer to all of these collectively as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies to operate Guts effectively and to give you a smooth, secure gaming experience. Our reasons for using cookies include:

  • We keep you securely logged in after Guts casino login so you do not need to re-enter your details every time you move between pages
  • We remember your account currency, language and display preferences
  • We track gameplay across our slots, live casino, table games and poker client so balances and session data remain accurate
  • We monitor deposit and withdrawal activity to help detect fraud and protect your funds
  • We measure how players interact with our promotions, bonuses and loyalty features such as Game of Guts
  • We improve the performance and stability of our website and our mobile app

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website and app to function correctly. Without them, we would not be able to let you complete a Guts register process, verify your Guts login, process a deposit, or request a withdrawal. Strictly necessary cookies also support age verification and self-exclusion tools, and they cannot be switched off in our systems, as they are required to deliver the services you have requested.

Performance and Analytics Cookies

We use performance cookies to understand how visitors use Guts Casino, including which pages, games and promotions attract the most attention. This helps us improve our slots library, sportsbook, and Guts poker download page, and identify any technical issues affecting our casino app or mobile site. All information collected through these cookies is aggregated and does not usually identify you personally.

Functional Cookies

Functional cookies remember choices you have made, such as your preferred currency, favourite games, or whether you have accessed Guts via our casino app or Guts casino mobile login. These cookies also allow us to display relevant Guts promotions and remember progress in features like our loyalty wheel spins, so you do not lose track of rewards during a session.

Advertising and Targeting Cookies

We and our marketing partners use advertising cookies to show you offers that are relevant to you, both on our website and on third-party platforms. These cookies help us measure the effectiveness of campaigns relating to a Guts bonus, Guts free spins, or a Guts promo code, and they may be used to limit how often you see the same advertisement. We do not use these cookies to target individuals under the minimum age of 18, or 19 where local law requires a higher age.

Cookies Used on Our Mobile App

When you use our casino app, we apply similar cookie and tracking technologies to those used on our website. If you download our app or use Guts casino app login, we may store information locally on your device to keep you signed in, remember your settings, and sync your progress across devices. This applies whether you access Guts through a Guts casino app download from an app store or through our browser-based mobile site, including any Guts casino mobile no deposit bonus or Guts casino mobile login features you may use.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment providers such as Visa, Mastercard, Interac, Neteller, Skrill, Paysafecard and Trustly, as well as analytics and marketing partners. These third parties may use cookies to help us process a Guts deposit or Guts withdrawal securely, prevent fraud, and measure the performance of our advertising. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie policy for further detail.

Cookies and Our Games, Bonuses and Promotions

Cookies also help us manage the promotional side of Guts. For example, we use cookies to track eligibility for a Guts casino no deposit bonus, monitor wagering progress on Guts free spins no deposit offers, and confirm that a Guts bonus code has been applied correctly to your account. This applies to our welcome offers, our Guts poker cashback programme, our sports welcome offer, and other time-limited promotions across Guts slots, Guts live casino and our sportsbook. Cookies allow us to prevent the same bonus being claimed multiple times by one person, household, device, IP address, phone number, payment account or email address, in line with our bonus terms.

How Long We Keep Cookies

Session cookies are automatically deleted once you close your browser or app, while persistent cookies remain on your device for a set period, or until you delete them manually. We set retention periods according to the purpose of each cookie; for example, cookies supporting your Guts login session may last only for the duration of your visit, while cookies remembering your marketing preferences may remain active for a longer period.

Managing Your Cookie Preferences

You are in control of the cookies stored on your device. Most browsers allow you to view, delete or block cookies through their settings menu, and you can usually choose to be notified when a cookie is set. Please note that if you disable strictly necessary cookies, you may not be able to complete a Guts casino login, process deposits or withdrawals, or access certain features such as our live casino games or poker tournaments.

  • You can adjust cookie settings directly within your browser preferences
  • You can manage app-level permissions through your device settings if you use our casino app
  • You can opt out of certain advertising cookies through industry opt-out tools where available
  • You can contact us if you have questions about specific cookies we use

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or the way we operate Guts. Where we make material changes, we will take reasonable steps to notify you, such as displaying a notice on our website. We encourage you to review this page periodically so that you remain informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies across Guts Casino, our website, or our app, please contact our support team through live chat, available 24/7, or by email at support@guts.com or support-en@guts.com. For complaint escalation, you can reach us at csmanagement@guts.com. We are here to help you understand how your data is handled while you enjoy our slots, live casino, poker and sportsbook offerings.