Guts Casino Terms and Conditions

Welcome to Guts Casino. These Terms and Conditions govern your use of our website, our mobile platform and all services we provide, including our casino games, our live casino, our sportsbook and Guts poker. By completing Guts register and creating an account, you confirm that you have read, understood and agree to be bound by these terms in full. We reserve the right to amend these terms at any time, and any changes will be published on our website with immediate effect unless stated otherwise.

1. Operator, Licensing and Governing Law

We are operated by Zecure Gaming Ltd., registration number C 69036, with our registered address at 199 Experience Centre, Ta' Xbiex Seafront, Ta' Xbiex XBX 1027, Malta. We hold a Malta Gaming Authority sub-licence MGA/CRP/1117/2025/02, issued 16 October 2025, and a UK Gambling Commission licence number 056427, issued 12 February 2020. Our operations are governed by the laws of Malta. Should a dispute arise that we cannot resolve directly with you, eCOGRA acts as our alternative dispute resolution provider, with further escalation available to the MGA Player Support Unit.

We hold customer funds separately from our company operating funds; however, you acknowledge that these funds are not protected in the event of our insolvency.

2. Eligibility to Use Guts Casino

You must be at least 18 years old, or older where the legal gambling age in your jurisdiction is higher, to complete Guts register and use our services. At Guts Casino, we do not accept new accounts from residents of the United States and its territories, and we restrict access from a long list of additional jurisdictions, including Alberta and Ontario in Canada, the United Kingdom for certain products, and numerous other countries specified in our full restricted territories list. It is your responsibility to verify that online gambling is legal in your location before registering.

We serve international markets, Canada outside Alberta and Ontario, and the United Kingdom, with our site available in English and Canadian localisation options.

3. Account Registration and Guts Login

To play at Guts Casino, you must create a single personal account. We do not permit duplicate accounts per person, household, IP address, device, telephone number, payment account or email address. Once registered, you can access Guts login from desktop, mobile browser or our dedicated Guts app. Guts casino mobile login gives you full access to our slots, live casino and sportsbook from any smartphone or tablet, and Guts casino nz login works identically for players in eligible regions where NZ-facing access is provided.

You choose your account currency, from EUR, GBP, CAD or AUD, at the point of registration. We do not permit currency conversion after your account is opened, so please select carefully.

4. Deposits and Withdrawals

We accept Visa, Mastercard, Interac, Interac e-Transfer, Neteller, Skrill, Paysafecard, Trustly and Bank Transfer for Guts deposit transactions, with a minimum deposit of €10. For Guts withdrawal requests, the minimum is €10 or £10, rising to €20 on certain payment methods. We process withdrawals only to the original funding account unless otherwise agreed with us, and a fee may apply to funds withdrawn before being wagered. All deposits must be wagered at least once before withdrawal is permitted.

We aim to process withdrawal requests within 24 hours. Identity verification may be triggered once your cumulative lifetime deposits reach €2,000, and we may request proof of identity, address, payment ownership or source of funds, which can delay approval. Once approved, bank transfers typically take 2-7 banking days, Visa and Mastercard 2-5 banking days, Neteller and Skrill from 15 minutes up to 24 hours, and Trustly is often immediate, though some banks take 1-3 banking days.

5. Bonuses and Promotions

Our Guts bonus offers, including welcome packages, free spins and ongoing promotions, are subject to specific terms published alongside each offer. Casino deposit bonuses are claimed via the Rewards section or cashier on a minimum €10 deposit, carry 35x wagering to be completed within 7 days, and cap your maximum bet at €5 until wagering is met. Deposits made using Neteller, Skrill or Paysafecard do not qualify for these deposit bonuses. Only one bonus may be held at a time, and bonus balances cannot be stacked.

Game contributions towards wagering vary: slots contribute 100%, table games 10%, most live casino games 15%, select live titles such as Dream Catcher, Crazy Time and Monopoly Live contribute 50%, and video poker contributes 0%. Guts free spins winnings are credited as real money with no wagering requirement, but must be claimed within 24 hours and played within 72 hours of being credited.

Our Sports Welcome Offer matches your first qualifying deposit at 100%, up to €100, requiring 8x wagering at odds of 1.80 or greater within 30 days. We do not currently offer a Guts casino no deposit bonus, and any Guts casino nz no deposit bonus, Guts free spins no deposit or Guts casino 50 free spins no deposit promotion advertised elsewhere is not affiliated with or endorsed by us. Any valid Guts promo code or Guts bonus code will be published exclusively through our official channels, and we reserve the right to void bonuses claimed through unauthorised codes. Guts casino bonus codes for existing players may be issued periodically at our discretion through our promotions page or via direct communication.

We participate in the Game of Guts loyalty programme, where qualifying casino and live casino stakes of €0.30 or more fill a progress bar, triggering a wheel spin claimed from the Rewards section. Rewards include free spins, super spins or cash prizes, all issued wager-free, though prizes expire 7 days after being awarded. Our Guts poker loyalty programme separately offers cashback of up to 30% on qualifying rake.

6. Games, Software and Fair Play

At Guts Casino, we offer over 4,400 Guts slots titles alongside 669 jackpot games, table games, crash games, virtual sports and video poker. Our Guts live casino features blackjack, roulette, baccarat, game shows and our signature Guts Roulette, powered by Evolution, Red Tiger, NetEnt and Authentic Gaming. Our slots library draws from leading studios including Games Global, Pragmatic Play, Play'n GO, Hacksaw and many more. Guts poker is available through the iPoker Network, accessible via Guts poker download for players who prefer a dedicated client, alongside our sportsbook covering 38 sports.

You can enjoy Guts casino via desktop, mobile browser or by using our Guts casino app for streamlined access. If you are searching for Guts casino app download, Guts casino app login or Guts casino app apk options, please use only our official website links to avoid unofficial or unsafe sources.

7. Responsible Gambling

We are committed to promoting responsible gambling and provide tools including deposit limits, time-outs and self-exclusion. If you feel your gambling is becoming a concern, we encourage you to contact our support team for guidance and access to independent support organisations.

8. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the extent permitted by law, we are not liable for indirect, incidental or consequential losses arising from your use of our platform, including technical failures, internet disruptions or third-party payment provider issues.

9. Customer Support

Our support team is available 24/7 via email and LiveChat, with an average chat response time of 60 seconds. You can reach us at support@guts.com, support-en@guts.com, or csmanagement@guts.com for complaint escalation. We also offer a call-back request option for your convenience.

10. Amendments and Termination

We may suspend or close your account if we believe you have breached these terms, engaged in fraudulent activity, or used our services from a restricted jurisdiction. We reserve the right to update these Terms and Conditions periodically, and continued use of Guts Casino following any amendment constitutes your acceptance of the revised terms.